7 experiential store concepts that opened this year
The piloting of new formats has been done in pursuit of experiential retail, the lofty concept that stores can do more than just sell products. That they can offer shoppers community and entertainment through the likes of services, classes and local events.

Is Best Buy undermining its storybook turnaround?
A new operating model that Barry and the executive team have rolled out recasts Best Buy sales floor workers, the "blue shirts" in company parlance, into roving generalists and jacks-of-all-trades.

Groceryshop Keynote: Rick Gomez, EVP, Chief Food & Beverage Officer, Target
Target owes its widening momentum in grocery sales to investments that have turned the merchant from a "retailer that simply sells food and beverage to a retailer that celebrates food and beverage," Rick Gomez, Target's EVP of food and beverage, said Monday in a keynote address at the Groceryshop conference in Las Vegas.

Groceryshop Keynote: Carrie Tharp, VP, Retail & Consumer, Google Cloud, Google
Groceryshop Keynote: Carrie Tharp, VP, Retail & Consumer, Google Cloud, Google

Groceryshop Keynote: Yakir Gola, Co-Founder & Co-CEO, Gopuff
Groceryshop Keynote: Yakir Gola, Co-Founder & Co-CEO, Gopuff

Groceryshop Keynote: Rodney McMullen, Chairman & CEO, The Kroger Co.
Kroger’s Rodney McMullen talks shop at Groceryshop.

Kroger showcasing its online flexibility with Ocado automation
The ability to outduel regional banners on service and price may become an ace card for Kroger. That appears to be the case in the early innings against Publix, the Florida juggernaut that has top-notch store experience but relies heavily on Instacart for delivery service.

Automation will spark a revolution in our retail experience
The ramifications of micro fulfillment will ripple through every aspect of retail, impacting shoppers and merchants alike. From Walmart’s order-picking Alphabot to Kroger’s automated fulfillment center, technology is already changing how we shop.

How to avoid being replaced by a robot at work
Three types of jobs – surprising, social or scarce work – are very difficult for AI to do

CARREFOUR opens an automated 'pedestrian driveway' in Paris with Delipop
A fully automated pedestrian drive to collect your shopping, ordered the day before or the same day, in less than 2 minutes. This is the promise of Delipop: French start-up founded by Lukasz Nowinskiet.


Top retailers to establish robot resource departments as automation demand grows
A Gartner research report predicts at least two of the top 10 global retailers will establish robot resource departments to manage nonhuman workers by 2024,

See inside a ‘dark store’ dispatching grocery orders in just 20 minutes
Apps that promise to deliver groceries to your door in minutes have flooded the delivery market in European cities - especially London.

Kroger introducing 30 minute delivery service with new Ocado micro-fulfillment
Luke Jensen, CEO of Ocado Solutions, said in a announcement, the new facility will allow Kroger to offer service in as fast as 30 minutes.

Warehouse jobs — recently thought of as jobs of the future — are suddenly jobs few workers want
The nation’s warehouses are facing a shortage of workers just as they’re trying to ramp up for the holidays. “We are overwhelmed, understaffed and without applicants.”

10 most popular Google AI projects that everyone should know
The tech industry has now become more exciting than ever. This talks about the essential Google AI projects that we should know about to understand their relevance and features.

Boston Dynamics is now looking to impress paying customers
Boston Dynamics said it has sold several hundred Spot robots so far, with the entry level robot costing around $75,000.

Omnichannel research shows changing role of physical stores
A new report from Mercaux explores the changing role of the store and flags up the importance of capturing customer behaviours, now perceived as just as vital as selling products in bricks and mortar retail.

Abercrombie and Fitch to open new warehouse featuring advance robotics
The Abercrombie warehouse will feature "advanced automation including robots ... intelligent analytics, AI (artificial intelligence) and machine learning" to increase productivity, according to a GXO statement.

Gopuff's rampant growth has created 'a downward spiral into chaos'
Workers claim that the cause of the problem is down to supply chains not having a grasp on how much product is needed, understaffed warehouses unable to process all the product shipments and not even space in warehouses to store food.